Episode #205
Introduction
In episode 205 of our SAP on Azure video podcast we take a look behind the scene of the Copilot Studio and SAP integration we showed in previous episodes.
This session is special for me on multiple fronts: for one our guest, Noopur Vaishnav has been on the show the first time about a year ago. At that time she was a new intern at Microsoft. In the meantime, quite a few things have changed. Noopur is now working as a full time employee at Microsoft and we were lucky to get her back in our team. The other cool thing is that Noopur has continued to work on Copilots and SAP. A few episodes back we already talked about how Copilot Studio can be used to create integration with SAP and today Noopur can give us additional insights on how you can do the very same thing.
Find all the links mentioned here: https://www.saponazurepodcast.de/episode205
Reach out to us for any feedback / questions:
- Robert Boban: https://www.linkedin.com/in/rboban/
- Goran Condric: https://www.linkedin.com/in/gorancondric/
- Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/
#Microsoft #SAP #Azure #SAPonAzure #CopilotStudio #PowerPlatform #SSO
Summary created by AI
- Noopur’s Career Progression:
- Noopur, previously an intern at Microsoft, has transitioned to a full-time role, emphasizing the dynamic career opportunities within the company.
- Introduction and Background: Noopur introduces herself, sharing her journey from completing her Master’s degree to becoming a full-time product manager at Microsoft, highlighting her previous experience with SAP Ariba and a startup.
- Team Reunion: Expressing happiness about returning to the same team at Microsoft, Noopur discusses the unexpected nature of team assignments for new graduates and her pleasant surprise at rejoining her former team.
- Role Model: Holger acknowledges Noopur’s return to Microsoft and her team as a potential role model for other students aspiring to join the company, emphasizing the positive impact of her career progression.
- SAP and Microsoft Integration:
- Noopur shared insights on integrating SAP data with Microsoft Graph through Copilot Studio, showcasing the potential for enhanced data accessibility and process efficiency.
- Integration Insights: Noopur provides insights on integrating SAP with Microsoft Graph via Copilot Studio, explaining the ease of accessing enterprise and collaboration data on the Power Platform.
- Practical Demonstration: She discusses a practical scenario where a salesperson can retrieve comprehensive sales order details from SAP and contextual information from Teams chats using the HCAP Copilot.
- Technological Components: Noopur breaks down the technical components involved in the integration, including Copilot Studio bots, Power Automate flows, and Azure Open AI Studio, to demonstrate the seamless collaboration between SAP and Microsoft technologies.
- GitHub Resources: She introduces a GitHub repository with resources to replicate the integration scenario, emphasizing the ease of implementation for non-technical users.
- Adaptive Cards in Teams:
- Noopur discussed the use of adaptive cards in Microsoft Teams to present SAP data more effectively, highlighting the importance of visual data representation for user engagement.
- Visual Data Representation: Noopur explains the significance of using adaptive cards in Teams to visually represent SAP data, enhancing user engagement and understanding.
- Adaptive Cards Functionality: She elaborates on the functionality of adaptive cards, allowing for a controlled and visually appealing presentation of data, including the ability to highlight critical information like blocked orders.
- Design and Customization: Noopur discusses the design process of adaptive cards using JSON within Copilot Studio and the Adaptive Card Designer, showcasing the customization options available for different data presentations.
- User Interaction: She highlights how adaptive cards can streamline user interaction by organizing information input into the SAP system, improving the overall user experience.
- Principal Propagation:
- Noopur explained the significance of principal propagation for secure and seamless access to SAP data within Microsoft Teams, underscoring the importance of security in system integrations.
- Secure Access: Noopur emphasizes the importance of principal propagation in ensuring secure and seamless access to SAP data, explaining how it maps Microsoft user IDs to SAP user authorizations.
- User Authentication: She details the user authentication process, highlighting how principal propagation prevents unauthorized access to SAP data and maintains user-specific data security.
- Integration Ease: Noopur discusses the ease of integration provided by principal propagation and the new OData connector, which simplifies the authentication process for users interacting with the SAP system.
- GitHub Repository for Integration:
- Noopur introduced a GitHub repository containing resources for implementing the discussed SAP and Microsoft integration, providing a practical tool for replication and customization.
- Repository Overview: Noopur presents the GitHub repository, summarizing the use cases and solutions available for implementing the SAP and Microsoft integration scenario.
- Resource Accessibility: She highlights the accessibility of resources, including Power Automate flows and detailed instructions, to facilitate easy replication and customization by users.
- Implementation Guidance: Noopur provides step-by-step guidance on using the GitHub repository to recreate the integration scenario, emphasizing the support available for non-technical users.
- Feedback and Collaboration: She encourages feedback and collaboration through GitHub discussions and issues, inviting users to contribute ideas and enhancements to the integration resources.
- Copilot Studio’s Role:
- Noopur elaborated on Copilot Studio’s role in facilitating the integration between SAP and Microsoft, emphasizing the platform’s ease of use and the potential for creating complex workflows.
- Platform Capabilities: Noopur describes Copilot Studio’s capabilities in facilitating SAP and Microsoft integration, highlighting its user-friendly interface and AI-driven topic identification.
- Workflow Creation: She explains the process of creating complex workflows within Copilot Studio, detailing the use of topics, entities, and adaptive cards to streamline user interactions and data processing.
- Publication Flexibility: Noopur discusses the flexibility of publishing Copilot Studio bots to various channels, including Teams, custom websites, and potentially Copilot Friends 365, showcasing the platform’s adaptability to different business use cases.
- Future Enhancements: She anticipates future enhancements to Copilot Studio, including the integration of SAP plugins and M365, which would further streamline the interaction between enterprise systems and AI capabilities.